Operation CONNECT
United, we will support the most vulnerable in our RAF community.
We are living in unprecedented times – globally, as a nation, and for every one of us as we deal with the effects of the ongoing COVID-19 crisis in our own lives.
As a charity, we are facing a £10 million impact on our finances this year. But at the same time, we are acutely conscious that many RAF veterans and their loved ones are particularly vulnerable during these difficult times.
Members of our RAF community are struggling and we cannot stand by.
We are working tirelessly to mobilise volunteers to deliver four emergency projects to combat the issues we are finding daily.
Our new Operation CONNECT unites the following:
- Project OUTREACH – A telephone outreach service – contacting vulnerable individuals by telephone to check on their welfare, offer them ongoing telephone friendship from a regular volunteer and alert them to other support services
- Project HELPLINE – A friendship helpline (0800 018 2361) – for anyone in our RAF community to call if they are feeling isolated, are in need of more specific support or simply want a chat with someone friendly who understands.
- Project BAG DROP – A bag drop service providing vital provisions to the doorsteps of the most vulnerable members of our RAF community when their need is critical and desperate.
- Project ENTERTAIN – A daily online entertainment programme giving much-needed routine and happiness for anyone who is isolated.
Our new projects are up and running and we are seeing an increasing level of demand every day. We are finding truly desperate levels of isolation, loneliness and need.
More and more people need our support as the impact of the COVID-19 crisis grows.
How can you help?

Know someone in the RAF community needing our help? Point them in our direction.

Join our amazing army of volunteers.
We are no strangers to testing times and unpredictable environments; we are united in ensuring the delivery of vital support.
To everyone who has stepped forward to volunteer or to donate to our emergency appeal. Thank you!
Together, we will get through these challenging months and come out stronger.