An update for Wings Lotto players relating to coronavirus:
Following the latest steps introduced by the Government on Monday, Sterling Lotteries who are our external lottery managers will be working remotely. This is to help prevent the spread of COVID-19 and to protect staff.
There will be no interruption to our weekly lottery draws. However, winners cheques will not be able to be distributed at this time. There will therefore be a delay in the issue of winners cheques for draws over the coming weeks. We apologise for the inconvenience and thank you for your understanding.
During this time communications with Wings Lotto players will be made by email rather than by post. If you wish to cancel or make any amendments to your account you can email email@example.com
Sterling Lotteries will not currently be able to process any lottery entries/renewals sent by post. To ensure your entry is processed within the normal time frame, please sign up online using the buttons below.
We will provide further updates as and when we are able to do so.
A chance to win £1,000 every week!
Join our Wings Lotto today and you could win one of 13 great prizes – for as little as £1 per week.
In 2018, our community of weekly Wings Lotto players raised enough money to fund our RAF Lunch Clubs for a whole year. For hundreds of veterans and elderly members of the RAF family who live alone, the opportunity to enjoy a nutritious meal and socialise with others is vital to their wellbeing. So even if you don’t win a prize, you can still feel great knowing that you are supporting our welfare work and helping reduce isolation and loneliness among the RAF family every week!
“I wanted to join the RAF and gave up the National Lottery for the Association’s Wings Lotto game as it is for such a good cause. The winnings have come at a very opportune moment as we have plans for the garden. The work starts soon so it was fantastic to get a call to say we had won the rollover.” Bernard, rollover winner from Ashford, Kent.
1st prize = £1,000
2nd prize = £250*
3rd prize = £100
Prizes 4-13* = £10
*2nd and 13th prize are our rollover prizes and are not guaranteed to win every week. If they are not won, the balance rolls over to the following week (in multiples of £250 for 2nd prize and multiples of £10 for 13th prize). Both prizes can reach a maximum jackpot of £10,000, at which stage a guaranteed winner is generated. The prizes revert back to their original level after the jackpot is won.
How to play
- Join Now and set up a Direct Debit, or pay by debit card. (You must be aged 18 or over to take part.)
- Each weekly entry costs just £1. You can buy more numbers to increase your chances.
- Once you have completed your details we’ll send you your unique 6 digit Wings Lotto number(s) – this will be your personal number(s) for as long as you keep playing
- Every week, your unique number(s) will be automatically entered into our draw for the chance to win fantastic cash prizes up to £10,000!
Congratulations to all of our winners this week
1st prize – Player number 6097 – Mr B Jefferson from Lancaster
2nd prize – It’s a rollover, next week’s prize will be £3,500
3rd prize – Player number 574185 – Mr Keith Taylor from Great Yarmouth
Winners of £10:
Player number – 24750 – Mr Barry Weston from London
Player number – 28180 – Mr Tony Latham from Horsham
Player number – 295379 – Mrs Karen McFalls from Huddersfield
Player number – 483952 – Mrs Ann Coles from Norwich
Player number – 40856 – Mr Denys Hall from Newark
Player number – 518441 – Mrs Barbara Foster from Spalding
Player number – 75718 – Mrs Vanessa Bryant from Grimsby
Player number – 315489 – Mr Adam Newton from Bracknell
Player number – 75130 – Mr John White from Great Yarmouth
£10 rollover – it’s a rollover, next week’s prize will be £40
- The first rollover has not been won, next week the prize will be £3,500
- The second rollover has been won, next week the prize will be £40
We have reviewed our procedures in light of GDPR and will no longer publish winners’ details for longer than one year
Wings Lotto is the official lottery of the Royal Air Forces Association (RAF Association) and is promoted by the RAF Association, Headquarters, Atlas House, 41 Wembley Road, Leicester, LE3 1UT. Registered Charity no. 226686 in England & Wales, SC037673 in Scotland.
The lottery is licenced by the Gambling Commission under the 2005 Gambling Act – www.gamblingcommission.gov.uk. The responsible individuals are Rachel Louise Huxford and Vikki Hall.
You must be aged 18 or over to play the lottery. Underage gambling is an offence.
To play the Wings Lotto you must be resident in the UK (not including Northern Ireland). No tickets to be sold to persons in a street. Tickets sold on doorsteps and private property are permitted.
Wings Lotto supports the welfare work of the RAF Association. Download our full terms and conditions.
For details of our complaints procedure, see our FAQs section below.
Our commitment to responsible gambling
The RAF Association is committed to operating Wings Lotto in a socially responsible way. We want the lotto to be fun to play, while raising funds for our welfare programs, but not in a way that is detrimental to the vulnerable.
Whilst the majority of people do gamble within their means, for some, gambling can become a problem. It may help you to keep control to remember the following:
- Gambling should be entertaining and not seen as a way of making money
- Avoid chasing losses
- Only gamble what you can afford to lose
- Keep track of the time and amount you spend gambling
- If you want to have a break from gambling you can use our self-exclusion option by emailing us with your name, address and Lotto number(s), or by writing to us: Wings Lotto, The RAF Association, Headquarters, Atlas House, Wembley Road, Leicester. LE3 1UT. We will then close your membership for a minimum period of six months, during which time it will not be possible for the account to be re-opened for any reason.
- If you need to talk to someone about problem gambling then contact The National Gambling Helpline. The National Gambling helpline provides a confidential telephone support and counselling to anyone who is affected by problem gambling. They can be contacted on 0808 8020 133.
If you are concerned that gambling may have taken over your (or someone else’s life) contact the confidential helpline on 0808 8020 133 or visit their website www.gamcare.org.uk for further information
How does the rollover work?
Every paid chance (an individual person may have more than one paid chance each week) is issued a unique six digit playing number.
Each Wings Lotto draw has a lower and upper number limit – i.e. 000001 to 999999.
During each draw, the lottery computer randomly picks a number between these limits. If the number drawn belongs to an active member who is in credit, they win the prize.
In the case of our guaranteed prizes (1st, 3rd and 4th – 12th) the computer will continue to select numbers until an active member who is in credit wins every week. In the case of our rollover prizes (2nd and 13th) if the number drawn has no matching member number the prize will rollover to the following week. Each time a rollover prize is not won, the prize money is ring-fenced in the prize bank account and is added to next week’s prize fund. This process will continue each week until either the prizes are won or the rollover prize builds to the maximum of £10,000.
When the maximum rollover prize limit is reached, the computer will be allowed to continue to select numbers until an active member who is in credit is selected to win the £10,000 jackpot.
Why £4.34 per month?
The monthly cost breakdown of £4.34 for playing the lottery is based on paying £1 per week over a 52-week year. Direct debits are only collected once month. An additional 34p is collected to build up credit to cover the fifth week on five-week months.
Can I play if I live in Northern Ireland?
In accordance with The Law on Lotteries in Northern Ireland, Wings Lotto cannot be promoted or sold by any person who resides in Northern Ireland and the RAF Association does not promote or advertise Wings Lotto in Northern Ireland. However, it is legal for someone who lives in Northern Ireland to take part in the Wings Lotto if they have purchased tickets by telephone or post and the sale transaction takes place on mainland UK.
What percentage of money goes to the charity?
This figure depends on the number of people playing the lottery each month along with the monthly administration/ running costs.
In 2019, 53% of all proceeds raised by Wings Lotto were donated to provide welfare support for the RAF family. 31% of proceeds were used as prize money and 16% administrative costs/ expenses.
What if I want to make a complaint about the Wings Lotto?
The RAF Association is committed to providing excellent levels of service. We are constantly striving to meet the rising expectations of our members and supporters, and we welcome feedback on where our services can be improved or where your expectations have not been met.
Issues of concern to our members and supporters can usually be resolved by talking them through with one of our staff. We actively encourage our members and supporters to use our complaints procedure so that issues and concerns can be raised with management and addressed appropriately. The following explains how the complaints procedure works, what you need to do and what you can expect. There are two levels – Head of Department and Senior Management.
Head of Department Level (1st level) If we haven’t reasonably met your expectations or you wish to make a complaint relating to services or facilities provided by one of our staff you should write or e-mail in the first instance to Elaine Williamson, Supporter Marketing Manager, The RAF Association Atlas House, 41 Wembley Road, Leicester LE3 1UT. Email firstname.lastname@example.org or telephone 0116 266 5224.
In expressing concerns it is helpful to include all relevant details such as nature of the complaint, date, people contacted and the other circumstances relating to your complaint. This helps us to quickly and fully understand the nature of your complaint and begin our investigations.
Once we have received your complaint the Head of Department or one of his/her colleagues will acknowledge receipt of your letter in writing within 48 hours – weekends and bank holidays not included. You can normally then expect a full written response within 10 working days of this acknowledgement. Our aim is to resolve the complaint to your complete satisfaction at this level.
If, after receiving our response at the first level you feel that your concerns have not been fully addressed you can ask for your complaint to be referred to Senior Management. This will be moved on to a Director.
Senior Management Level (2nd level) Once we have received your request to escalate the complaint to a Director we will acknowledge receipt of your letter in writing within 48 hours – weekends and bank holidays not included. You can then normally then expect a full written response within 10 working days of the acknowledgement. It may be necessary for additional information to be sought from an external source. When this is necessary and we feel it may not be possible to respond to your complaint within 10 working days, we will contact you again. We will explain our reasons for asking for a time extension and seek your approval.
If a satisfactory resolution cannot be reached then the matter can be referred to an independent arbiter. We use IBAS (Independent Betting Adjudication Service) for this purpose – www.ibas-uk.com
If you have any questions about Wings Lotto, please call the Lotto hotline on 0370 085 8844.
To contact the RAF Association directly, call 0800 018 2361 or write to:
Royal Air Forces Association
41 Wembley Road